Debt collectors are professionally trained to see right through the various lies that people will try to spin to get out of payments or gain access to sensitive account information. You can't fool them; that's the point...
Redditor u/McNuggeteer makes in this post from the community r/talesfromcallcenters about their interactions with a mom who wanted to access account information for their adult daughter and wouldn't simply take no for an answer. It's not shocking that parents sometimes forget that they don't automatically get access to everything for their newly adult children, particularly if one is still living with them, but the frequency with which parents can't accept a new standard of privacy is very odd. This mom went to the trouble of calling back and pretending to be her daughter to access the information, and as the original poster pointed out, debt collectors aren't going to be responsible if, down the line, the daughter finds out her mother impersonated her to access personal information.
The motto here? Maybe just wait until your daughter comes home to pay the bill. If you're interested in even more ridiculous parent behavior, here's a mom who tried to force a daycare worker to change a diaper… while they weren't even working.
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